NFF Inc

Information Assurance Security Specialist Jr.

Location US-DC-Washington
Job ID
3188
# Positions
1
Posted Date
17 hours ago(11/20/2024 10:26 AM)
Category
Information Technology - Systems Administrator
Min
USD $85,000.00/Yr.
Max
USD $110,000.00/Yr.

About NFF

Since 1996, NFF has designed, architected, and delivered IT network and security solutions to many state, and local government agencies, K-20 educational institutions, federal agencies, and large enterprise businesses across the mid-Atlantic. NFF is a technology services and solutions provider, specializing in next-generation IT infrastructure including networks, data centers, cloud migrations, IT security, collaboration and mobility, and full/part-time staff augmentation services.   Our solutions, professional services and IT staffing portfolio are centered around building more resilient, secure, adaptive, and intelligent IT infrastructure and include comprehensive assessment, architecture, design, integration and installation services, and ongoing performance management services though our Network Operations Center (NOC).  

 

NFF is a Cisco Gold Partner with a Customer Experience Specialization and was a “Cisco Top-5 Mid-Atlantic SLED Partner” in 2019, 2020 and 2022. NFF has maintained Cisco Gold Partnership since 2008, is the only Cisco Gold Partner headquartered in the District of Columbia. In addition to Cisco, NFF has key partnerships with many manufacturers and IT solution providers including, Rapid7, Arctic Wolf, VMware, NetApp and Splunk.

NFF is a District of Columbia (DC) Certified Business Enterprise (CBE) and a SBA Certified Small Business with headquarters in downtown Washington, DC. Our dedication to quality is reflected in our accomplishment of being awarded multiple ISO 9001:2015 certifications.

About this Position / Responsibilities

NFF, Inc. is seeking an Information and Security Specialist for one of our DC based customers to monitor IT operations as well as maintain an ITAM infrastructure. 

 

Duties and Responsibilities 
  • Provide support of incoming requests via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
  • Provisioning and system setup for new hires.
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
  • Installing and configuring hardware and software components throughout various network infrastructure devices.
  • Install antivirus software and ensure virus definitions are up to date.
  • Server administration via Active Directory, File & Print services, DNS, DHCP.
  • Network firewall and switch administration and maintenance.
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Establishing good relationships with all departments and colleagues.
  • Ensuring company safety and security standards are met.

Qualifications

Required Qualifications:
  • Bachelor's degree in the field of Computer Science and/or 5 years equivalent work experience
  • CompTIA Net+ and/or CompTIA Security+ certifications preferred
  • Kaseya experience 
  • 5 years' experience within Tech Support
  • 5 years' experience within Active Directory and networks
  • Microsft Desktop Certification
  • Valid Driver's License and ability to drive to customer locations when required
 

NFF Disclosures

NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees:

  • Medical, Dental and Vision, Health Savings Account, Flexible Spending Account
  • STD, LTD, Supplemental life insurance and ADD&D
  • Comprehensive 401k plan
  • Paid Time Off

NFF is an Equal Opportunity Employer.

 

Important Notice: All NFF communications come from @nffinc.com Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.

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