Infrastructure Product Manager

Since 1996, Networking For Future, Inc. (NFF) has been engineering the backbone of mission-critical systems for government and enterprise clients. With headquarters in Washington, DC, we provide expert technology consulting and design-build solutions that solve complex challenges and deliver measurable real-world results.

NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for Artificial Intelligence Enablement, Data Center & Cloud, Intelligent Networks, Secure, Connected IoT Technologies, Professional and Managed Services, Workforce Solutions and Zero Trust Strategies. NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives.

NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, NetApp Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner.

NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles.

• Product Strategy & Roadmap
• Define and maintain the product roadmap for infrastructure services including data centers, cloud platforms, and network systems.
• Align infrastructure initiatives with academic, research, and administrative priorities.
• Stakeholder Collaboration
• Engage with internal stakeholders including IT operations, cybersecurity, academic departments, and research computing teams.
• Translate technical capabilities into business value and user-friendly service offerings.
• Lifecycle Management
• Manage the full lifecycle of infrastructure products from ideation to retirement.
• Monitor performance, capacity, and reliability metrics to guide improvements.
• Vendor & Technology Management
• Evaluate and manage relationships with infrastructure vendors and service providers.
• Stay current with emerging technologies and trends in enterprise IT infrastructure.
• Governance & Compliance
• Ensure infrastructure products comply with university policies, data governance standards, and regulatory requirements.
• Collaborate with cybersecurity teams to maintain secure and resilient systems.
• Budgeting & Resource Planning
• Develop and manage budgets for infrastructure projects and services.
• Optimize resource allocation across competing priorities.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (Master’s preferred).
• 5+ years of experience in IT infrastructure, systems administration, or product management.
• Strong understanding of enterprise infrastructure technologies (e.g., virtualization, cloud computing, networking, storage).
• Knowledge of educational technologies that support teaching and learning, and dependencies on network and compute infrastructure. 
• Knowledge of research technology and dependencies on network and compute infrastructure. 
• Knowledge of consumer electronics and dependencies on network and compute infrastructure.
• Experience with IT service management frameworks (e.g., ITIL) and agile methodologies.
• PMP Certification.
• Excellent communication, analytical, and leadership skills.

Preferred Skills:

• Experience in higher education or public sector IT environments.
• Familiarity with hybrid cloud environments (e.g., AWS, Azure, VMware).
• Knowledge of infrastructure automation and monitoring tools.
• Understanding of accessibility, sustainability, and energy efficiency in IT infrastructure.

NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees:

• Medical, Dental and Vision, Health Savings Account, Flexible Spending Account
• STD, LTD, Supplemental life insurance and ADD&D
• Comprehensive 401k plan
• Paid Time Off

NFF is an Equal Opportunity Employer.

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