IAM Product Manager

Since 1996, NFF has designed, architected, and delivered IT network and security solutions to many state, and local government agencies, K-20 educational institutions, federal agencies, and large enterprise businesses across the mid-Atlantic. NFF is a technology services and solutions provider, specializing in next-generation IT infrastructure including networks, data centers, cloud migrations, IT security, collaboration and mobility, and full/part-time staff augmentation services.   Our solutions, professional services and IT staffing portfolio are centered around building more resilient, secure, adaptive, and intelligent IT infrastructure and include comprehensive assessment, architecture, design, integration and installation services, and ongoing performance management services though our Network Operations Center (NOC).  

NFF is a Cisco Gold Partner with a Customer Experience Specialization and was a “Cisco Top-5 Mid-Atlantic SLED Partner” in 2019, 2020 and 2022. NFF has maintained Cisco Gold Partnership since 2008, is the only Cisco Gold Partner headquartered in the District of Columbia. In addition to Cisco, NFF has key partnerships with many manufacturers and IT solution providers including, Rapid7, Arctic Wolf, VMware, NetApp and Splunk.

NFF is a District of Columbia (DC) Certified Business Enterprise (CBE) and a SBA Certified Small Business with headquarters in downtown Washington, DC. Our dedication to quality is reflected in our accomplishment of being awarded multiple ISO 9001:2015 certifications.

• Product Strategy & Vision
• Develop and maintain a strategic roadmap for IAM services including single sign-on (SSO), multi-factor authentication (MFA), role-based access control (RBAC), and identity lifecycle management.
• Align IAM initiatives with institutional goals, compliance requirements, and user experience standards.
• Stakeholder Engagement
• Collaborate with academic departments, HR, student services, and IT teams to understand identity and access needs.
• Serve as the primary point of contact for IAM-related projects and service enhancements.
• Service Delivery & Optimization
• Oversee the implementation and operation of IAM platforms and tools (e.g., Azure AD, Okta, SailPoint).
• Monitor service performance, user adoption, and incident trends to drive continuous improvement.
• Governance & Compliance
• Ensure IAM services comply with university policies, FERPA, HIPAA, and other regulatory standards.
• Support audits, risk assessments, and policy development related to identity and access.
• Project & Vendor Management
• Lead IAM-related projects including upgrades, integrations, and migrations.
• Manage vendor relationships and evaluate new technologies to enhance IAM capabilities.

• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or related field (Master’s preferred).
• 5+ years of experience in IAM, cybersecurity, or enterprise IT product management.
• Strong understanding of identity lifecycle, authentication protocols (e.g., SAML, OAuth, LDAP), and access control models.
• Experience with IAM platforms such as Okta, Azure AD, Ping Identity, or similar.
• PMP Certification.
• Excellent communication, stakeholder management, and analytical skills.

Preferred Skills:

• Experience in higher education or public sector IT environments.
• Familiarity with governance frameworks (e.g., NIST, ISO 27001).
• Knowledge of directory services, federation, and identity provisioning tools.
• Understanding of accessibility and inclusive design in IAM systems.

NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees:

• Medical, Dental and Vision, Health Savings Account, Flexible Spending Account
• STD, LTD, Supplemental life insurance and ADD&D
• Comprehensive 401k plan
• Paid Time Off

NFF is an Equal Opportunity Employer.

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