Client Engagement Executive

Since 1996, NFF has designed, architected, and delivered IT network and security solutions to many state, and local government agencies, K-20 educational institutions, federal agencies, and large enterprise businesses across the mid-Atlantic. NFF is a technology services and solutions provider, specializing in next-generation IT infrastructure including networks, data centers, cloud migrations, IT security, collaboration and mobility, and full/part-time staff augmentation services.   Our solutions, professional services and IT staffing portfolio are centered around building more resilient, secure, adaptive, and intelligent IT infrastructure and include comprehensive assessment, architecture, design, integration and installation services, and ongoing performance management services though our Network Operations Center (NOC).  

NFF is a Cisco Gold Partner with a Customer Experience Specialization and was a “Cisco Top-5 Mid-Atlantic SLED Partner” in 2019, 2020 and 2022. NFF has maintained Cisco Gold Partnership since 2008, is the only Cisco Gold Partner headquartered in the District of Columbia. In addition to Cisco, NFF has key partnerships with many manufacturers and IT solution providers including, Rapid7, Arctic Wolf, VMware, NetApp and Splunk.

NFF is a District of Columbia (DC) Certified Business Enterprise (CBE) and a SBA Certified Small Business with headquarters in downtown Washington, DC. Our dedication to quality is reflected in our accomplishment of being awarded multiple ISO 9001:2015 certifications.

This role is a critical contributor to the continued growth of NFF’s IT Workforce Augmentation. The Client Engagement Executive will be responsible for developing and executing proactive sales strategies aimed at driving revenue growth, expanding market presence, and deepening engagement with key client stakeholders in workforce solutions.

Core Responsibilities:

• Develop and implement strategic sales plans to achieve revenue goals, increase market share, and support broader business objectives.
• Execute full sales lifecycle activities — from prospecting and cold outreach to qualification, proposal development, and closing new business.
• Build strong relationships with hiring managers and procurement teams to understand current challenges, forecast talent needs, and align NFF’s services accordingly.
• Lead pricing negotiations and manage contract discussions to ensure mutually beneficial outcomes.
• Collaborate with recruiting teams to ensure delivery of high-quality talent, while maintaining alignment with client expectations on timelines, service levels, and cultural fit.
• Maintain accurate pipeline visibility and provide regular performance reporting — including sales activity, forecast, market intelligence, and customer health updates to leadership.
• Partner with clients to support both IT workforce and Statement of Work (SOW) project-based initiatives, providing strategic guidance on talent delivery and workforce planning.
• Drive customer satisfaction and account expansion through proactive engagement and relationship management with all client stakeholders.
• Build and nurture a local pipeline of high-demand IT talent aligned to current and anticipated client requirements.

We are seeking a high-performing, results-driven Client Engagement Executive with a passion for helping clients achieve success through innovative IT workforce solutions. The ideal candidate will have strong business acumen, exceptional communication skills, and a proven ability to build meaningful and long-lasting professional relationships.

Required Skills & Experience:

• 5 – 7+ years of experience supporting enterprise clients with IT workforce solutions.
• Strong understanding of modern IT roles, skills, and technologies, able to engage hiring managers in consultative and value-driven discussions.
• Demonstrated ability to manage multiple priorities while ensuring timely and high-quality delivery.
• Expertise across key workforce procurement channels — including IDIQ contracts, RFP processes, Direct Hire placement, MSP-driven program environments.
• Highly resilient with a proven ability to navigate complex, multi-stakeholder enterprise sales cycles.
  Operates with a strong sense of ownership — accountable for results, accuracy in forecasting, and client satisfaction.
• Collaborative, coachable, competitive, and motivated by collective team success.
• Consistent achievement in exceeding sales quotas and driving sustained business growth.
• Bachelor’s degree in Business, IT, or related field — or equivalent professional experience.

NFF provides a competitive salary and benefits package including health insurance (medical, prescription, dental, and vision), life and disability insurance, PTO, paid holidays, 401 (k) match, Flexible Spending Accounts, Commuter benefits, and educational assistance. Please visit the careers page of our website (www.nffinc.com) for more details.